At Global Gateways Consultancy, we are committed to providing transparent, reliable, and secure services to all our clients. This policy page outlines our general practices and expectations to ensure a smooth and professional experience for everyone.

​

1. Privacy Policy

We respect your privacy and are committed to protecting your personal information.

• All personal details shared with us (such as passport copies, academic records, and contact details) are used strictly for the purpose of delivering our services.

• We do not share your data with third parties without your explicit consent, unless required by law or to process your application with relevant institutions or embassies.

• All data is stored securely and handled with the highest confidentiality.

​

2. Terms of Service

By using our services, you agree to the following terms:

• Clients must provide accurate and truthful information throughout the application process.

• Global Gateways Consultancy reserves the right to decline service if false or misleading information is detected.

• We offer advisory and application assistance based on current laws and policies of partner countries; however, final decisions (e.g. visa approvals) are made by respective government or institutional bodies and are beyond our control.

​

3. Refund Policy

• Consultation and service fees are non-refundable once service has commenced.

• In cases where services are not initiated (e.g., client cancellation within 24 hours of payment), a partial refund may be issued at the discretion of management.

• Payments made to third-party institutions (e.g., schools, visa centers) are subject to those institutions’ own refund policies.

​

4. Client Responsibilities

Clients are expected to:

• Provide required documents in a timely manner.

• Make necessary payments as agreed for services rendered.

• Attend meetings or respond to communication within the agreed timeframe.
  Failure to fulfill these responsibilities may delay or affect the outcome of the services provided.

​

5. Disclaimer

While Global Gateways Consultancy provides expert guidance and support, we do not guarantee approval of visas, permits, or admissions. Final decisions rest with the respective embassies, immigration authorities, or educational institutions.

​

6. Amendments

This policy may be updated occasionally to reflect changes in laws, services, or operational practices. Clients will be notified of any major updates.